48 Hours Fast Shipping:
We guarantee to ship your order within 48 hours after payment confirmation (except on holidays). All orders are shipped from our warehouses in USA or China. If we have the item in our USA warehouse, you will be able to select ‘Ships from United States’ option and it will be shipped with USPS and take approximately 4-13 business days to USA addresses. If shipping from China, items can sometimes ship via ePacket and take approximately 7-18 business days to arrive. However, some items may not be able to be shipped by ePacket and in such cases, this will be written in the product description. In such cases, shipping can take up to 20-30 business days. If your order hasn’t arrived within 30 business days, please get in touch and we will do our best to resolve the situation.
Please note: If items are held at customs, this is out of our control and refunds will not be given for delays due to customs controls. If ordering multiple different items, sometimes packages may be separated as we use several different warehouses to store our products. If there is any unexpected situation (for example, if the order can not ship out within 48 hours), We will contact you as soon as possible, and follow up closely to ship your order as soon as possible. You can track your parcel on the following website using your tracking number on your order email confirmation: www.17track.net/en
Your satisfaction and positive feedback are very important to us. Please leave positive feedback and five stars for your order if you are satisfied with our products and service (we will email you with a feedback request after you’ve received your order). If you find any problems after receiving our products, please contact us immediately and show us some pictures of the problems. We will try our best to solve them for you.
Please don’t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. You can email us at [email protected]